FluentPet Support

Welcome to FluentPet Support. Here you find help with Speak Up! Buttons, FluentPet Connect, HexTiles, the FluentPet app, and teaching your learner. Use the search at the top of the page to find an answer, or start with a section below.

Getting startedChoose a kit, unbox your buttons or Base, install the app and find training help.

Speak Up! ButtonsUnbox Speak Up! Buttons, record words, replace the batteries and fix common problems.

ConnectSet up your Connect Base, link Connect Buttons, and fix problems with setup, Buttons and notifications.

HexTilesCompare tile sizes, lay out your board and remove the new-foam smell.

AppGet started with the FluentPet app and find answers to app questions.

Account and householdSign in, manage your household members and invite another teacher.

Orders and shippingCheck delivery times, track a package and handle duties, changes, returns and discounts.

Warranty and safetyCheck the warranty, use buttons and batteries safely and see what the products are made of.

FAQAnswers to questions that span FluentPet products, with links to the Connect and app FAQs.

About FluentPetLearn what FluentPet is, who makes it and how to become a FluentPet Guide.

ContactReach the FluentPet support team by chat, email or phone.

Our help center is moving to this site, and more sections appear here as they are migrated.

Have a question about teaching your learner? See Training: Find courses, guides and help for teaching your learner.