Order fulfillment can take up to 2 business days. How quickly your order gets delivered to you after it has left our warehouse will depend on the shipping option chosen and if there are delays due to holidays, weather, high volumes, etc. at any of the facilities your package has to travel through. Delivery days are estimates only and not a guarantee.
PLEASE NOTE:
Currently, shipping addresses can only be in English and please use your first and last name in your order. Other languages with special characters and failure to use your legal name can result in delays for we will have to reach out to you and wait for your reply before we can ship your order.
Delay Announcement (9/27/2024)
United States
Delays Due to Hurricane Helene
Potential delays due to Hurricane Helene impacting the Southeastern part of the country. Parcels traveling within these areas may experience longer-than-usual transit times. Delays of up to one week are anticipated.
Canada
Delays Due to Public Holiday
National Day for Truth and Reconciliation, observed on Monday, September 30, is a public holiday in Canada. Business closures during this time may lead to shipping delays of up to two days.
Central Europe
Delays Due to Inclement Weather
Flooding affecting Austria, Germany, Hungary, Poland, and Romania, resulting in longer-than-usual transit times for parcels traveling within the affected areas. Delays of up to one week are anticipated.
Mexico
Delays Due to Hurricane Helene
Delays due to Hurricane Helene impacting Quintana Roo. Parcels traveling within these areas may experience longer-than-usual transit times. Delays of up to three days are anticipated.
Thailand
Delays Due to Inclement Weather
Flooding affecting Thailand, resulting in longer-than-usual transit times for parcels traveling within the affected areas. Delays of up to one week are anticipated.
Delay Announcement (9/20/2024)
United States
Delays Due to Inclement Weather
Flooding is affecting North and South Carolina, resulting in longer-than-usual transit times for parcels traveling within the affected areas. Delays of up to three days are anticipated.
Delay Announcement (9/13/2024)
Canada
Delays Due to Wildfire Conditions
Media sources have reported wildfires in Central Canada impacting zip code T0E 1E0. While the situation evolves, parcels traveling within affected areas may experience delays of up to one week.
United States
Delays Due to Hurricane Francine
Potential delays due to Hurricane Francine impacting Louisiana. Parcels traveling within these areas may experience longer-than-usual transit times. Delays of up to three days are anticipated.
International Order Delay Announcement (9/6/2024):
Australia
Delays Due to a Service Disruption
Industry sources have reported carrier delays due to airline routing issues from Chicago (ORD) to Perth, Australia. Parcels traveling to or within this area may experience delays of up to three weeks
Canada
Delays Due to Wildfire Conditions
Media sources have reported wildfires in Central and Western Canada impacting zip codes T0E 1E0, S0P 0G0, R0B 1C0 X0C 0J0, and S0J 2L0. While the situation evolves, parcels traveling within affected areas may experience delays of up to one week.
Colombia
Delays Due to Strike
Worker strike in Santander, Nariño, Meta, Cundinamarca, and Bogotá, which will affect transit times for parcels traveling within the area. Delays are expected until an agreement is reached by the involved parties.
Thailand
Delays Due to Inclement Weather
Flooding affecting Northern and Northeastern provinces, resulting in longer-than-usual transit times for parcels traveling within the affected areas. Delays of up to three days are anticipated.