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The CleverPet Hub (2017 - 2020)
Ultimate Wifi troubleshooting guide
I'm not sure how to set up my Hub using the app (iOS).
I'm not sure how to set up my Hub using the app (Android).
I'm trying to go through WiFi Setup again, but my Hub's light isn't blinking blue.
I'm trying to go through WiFi Setup again, but there's no "photon" network!
I'm running into an error when trying to connect to the "photon" network (Android)
What if I need to set up the Hub in a new location, or on a different WiFi network?
WiFi Setup Troubleshooting: The Complete Guide
How does the CleverPet Hub work?
What does the color of the light on the Hub mean?
What type of food can I use in the Hub?
How do I put food in the Hub?
How is the Hub powered?
Is it okay to unplug the Hub?
Can I use the Hub outside?
How do I turn the Hub on and off?
How do I clean the Hub?
How durable is the Hub?
Could my dog's tongue or paw get caught in the dish when it moves?
The food tray is stuck, or moves in and out repeatedly.
The food tray opens without any food in it.
What should I do if the tray becomes misaligned?
What should I do if the food pod becomes misaligned?
My Hub is not doing anything and seems frozen.
My touchpads don't seem to respond to my dog's touch.
What should I do if the food pod is stuck?
The touchpads are going off by themselves!
Do I need a smartphone to use the Hub?
Is my phone compatible with the Hub?
Can two people connect to the same Hub?
Can I use my app to control when the Hub is on or off?
Get the CleverPet App
Can I use my app to control what challenge my dog is on?
Can I use my app to control how much food my dog eats?
What are lifetime points, plays, and kibbles?
Understanding Weekly Charts
Understanding Live Charts
What happens in the challenge “Eating the Food”?
What happens in the challenge "Exploring the Touchpads"?
What happens in the challenge “Engaging Consistently”?
What happens in the challenge “Avoiding Unlit Touchpads”?
What happens in the challenge “Learning the Lights”?
What happens in the challenge “Mastering the Lights”?
What happens in the challenge "Matching Two Colors"?
What happens in the challenge "Matching More Colors"?
Responding Quickly and Learning Brightness update (June 2017)
What happens in the challenge “Responding Quickly”?
What happens in the challenge “Learning Brightness”?
What happens in the challenge "Learning Double Sequences"?
What happens in the challenge "Learning Longer Sequences"?
Should I use the Hub to feed my dog treats or regular kibble?
How do dogs see the different colored lights? Aren't dogs colorblind?
Can more than one dog use the Hub?
How should I introduce my dog to the Hub?
How do dogs learn to use the Hub?
Are there any age requirements for using the Hub?
Are there any size requirements for using the Hub?
Will CleverPet be a good fit for my dog?
How involved should I be with my dog's playtime?
Tips for cautious dogs
Tips for low energy dogs
Tips for high drive dogs
How can I help my dog use the Hub more on her own?
I'm not sure if my dog understands the lights!
What should I do if my dog is getting frustrated while using the Hub?
What should I do if my dog just doesn't seem interested in the Hub?
My dog is really cautious around the Hub: The Complete Guide