I'm having trouble creating my pet profile!
Leo Trottier avatar
Written by Leo Trottier
Updated over a week ago

Before getting your Hub online, you'll need to create a profile for your pup, including information like their gender, breed, and weight. 

From time to time, people run into some trouble when setting up their pet profile. To avoid any hiccups, make sure that any third party keyboards (such as Swype or Gboard) are temporarily disabled, and that you've only entered numerical values in the age and weight fields. This should do the trick!

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