All Collections
The CleverPet Hub (2017 - 2020)
Do I need a smartphone to use the Hub?
Do I need a smartphone to use the Hub?
Leo Trottier avatar
Written by Leo Trottier
Updated over a week ago

In order to use the Hub in its fullest capability, you will need to use the CleverPet mobile app, which is available for iOS 8.0 or later, and Android 4.0 or later. When you receive your CleverPet Hub, you'll be directed to download the app at

The app is required to initially connect your Hub to WiFi. Once your Hub is connected, you can use the app to monitor the Hub and track your dog's progress through the challenges! Though you don't need to use the app after setup, we highly recommend it for optimal use of the Hub.

Wait a minute, this thing is connected to WiFi? What does that actually mean?

Once your Hub is connected to WiFi, you will have the power to:

  • Progress through the challenges

  • Download new games and software updates as they become available

  • See your dog’s interaction doing in real time (what challenge is your pup playing? exactly how much food has your dog eaten?)

  • Schedule the Hub to turn on and off, no matter where you are

Is there any way to use the Hub without WiFi?

You can use the Hub in offline mode with limited gameplay. If you'd like to play offline, just plug in your Hub, fill it with food, and wait for the indicator light to turn solid blue! Please note: This limited gameplay does not include the adaptable functionality that will help introduce a dog to the Hub for the first time. We recommend getting the Hub online for a pup’s first-time introduction, unless your dog is fairly bold and food motivated. 

Did this answer your question?