Skip to main content
All CollectionsShipping & Returns
What is the 365-Day Return Guarantee?
What is the 365-Day Return Guarantee?
Pam - Customer Support Team Lead avatar
Written by Pam - Customer Support Team Lead
Updated over a month ago

Our FluentPet Button Kits are designed to enhance communication with your furry friends. However, since things don't always go as planned, we're excited to offer our hassle-free 365-Day Return Guarantee for a small fee* for kit orders placed on fluent.pet*

With this guarantee, you have a full year to try out our FluentPet Button Kits with your beloved dogs or cats. We want you and your furry friends to have the best experience possible, and if for any reason you're not 100% satisfied, no worries! You can send the kit back. Just add the guarantee for the kit you want covered at time of purchase.

Please Note: You'll cover the shipping cost for the return. Once your returned kit has been received and processed (this can take a few weeks), we'll promptly issue your refund. Please also be sure to include one Guarantee per kit purchased. Non-kit items in your order will not be covered by the guarantee. Please don't include them in your return.

*Guarantee is non-refundable

**Shipping addresses in the US and Canada

Did this answer your question?