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FluentPet Shipping & Returns
I’ve just been told I need to pay more to get my package! What’s this about?
I’ve just been told I need to pay more to get my package! What’s this about?
Pam - Customer Support Team Lead avatar
Written by Pam - Customer Support Team Lead
Updated over a week ago

Duties and taxes, as well as courier fees are a part of importing goods into your country when ordering internationally. Each country’s government has their own rules and unfortunately, that is beyond our control. Please see our Shipping and Returns page for more information.

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